We want you to love your AVAASI NY pieces and understand occasionally the item might not match your expectations. Please call 224 622 0593, or email info@avaasi.com
In the event of a manufacturing defect or if you received an item in error, please contact us within 48 hours of receiving your purchase. Please note all exchanges must follow the same return guidelines as listed above and are subject to the item’s availability. Merchandise received after 30 days will only be accepted at our discretion for an online store credit.
Upon receipt of returned goods, Avaasi NY reserves the right to deny refund if the merchandise does not meet the exchange policy requirements.
Please make sure to read the description and look at all the visual details of the piece in the photographs BEFORE purchasing. We try to include as many details as possible for each listing so you will know what you are ordering. If there is a question email us at info@avaasi.com before purchasing and we will get back to you very quickly with answers. Please email us before mailing anything back to us. Any pieces sent back for return, exchange or store credit will need to be wrapped and packaged in a similar manner to how it was originally shipped to you. Use a shipping service that provides tracking while in transit. Return postage is non refundable.